Call us on: 01723 512228

the bay filey

Advertiser User Agreement

Yorkshire Coast Escapes (formally Simplicity Holidays) act as an Agent for the Property Owner to take & arrange Bookings. The Agent does not own or manage the Property but reserves the right to refuse any Booking.

Once the Initial Payment has been made & a Holiday Confirmation has been issued by us, a legally binding contract shall exist between you & the Owner pursuant to which the Owner will make the Property available for the period set out in the Booking.

We accept no liability for any defects or unavailability of the Property or any other problems with the holiday. Your right of action (if any) shall be against the Owner.

To make a Booking

When you have selected your Property/dates, you can secure your Booking by paying online via PayPal (you do not need a PayPal account to use this facility). These will then be displayed as unavailable to other customers until we accept or reject the Booking. Alternatively ring 01723 512228 to check availability, we can then hold this provisionally for 48 hours for you to complete the Booking & make payment.

You must be over 21 years of age at the time of making your Booking & as the principle hirer you will be responsible for your party members. NB No all male/female parties allowed.

Confirming a Booking

A non-refundable deposit of 20% of the holiday Booking cost, plus a £30.00 Booking Fee is required to confirm your Booking. If however you are booking within 8 weeks of your holiday, payment must be made by credit/debit card in full at the time of Booking. Payment can be made by telephone, Bank Transfer, on line via Paypal or Cheque. Please call 01723 512228 to pay by telephone. Your holiday is not confirmed until you have received written confirmation from us and we reserve the right to refuse any Booking before we have issued the written confirmation. As soon as you receive the confirmation, you must check it carefully. Any errors must be reported to us immediately. For any changes to your Booking we reserve the right to charge an administration fee of £25/change.

Balance Payment

The balance of your holiday is due at least 8 weeks prior to holiday commencement. This can be paid online via PayPal/Internet Banking (Bank details on request) or by Cheque. Please call our office on 01723 512228, to discuss payment options. Deferred payments can be arranged at our discretion, however all payments must be paid by the set date. We reserve the right to withdraw this option at anytime. Non Payment of the final balance when it becomes due will constitute cancellation of the holiday & forfeiture of the deposit payment.

Credit Card Payments

Are subject to a 2% surcharge on all payments made via Telephone.

Costs include

Gas, electric & fuel. Some properties have a highchair, a travel cot (1/Property, linen not provided) some provide towels (the majority do not). Please check individual property descriptions.

Good Housekeeping Bond

All properties require a Bond of £100 to be paid upon receipt of the final balance & will be refunded within 21 days of your return provided there is no damage or misrepresentation of your booking.

Arrival & Departure

Your Property is available from 3.00pm on day of arrival & must be vacated by 10.00am on day of departure. A charge of £15.00 will be deducted from the good housekeeping bond if you have not departed from the property by 10:00 am on departure date.


Keys will be either available from a key safe located at the Property, details will be given upon receipt of the final payment, or if a ‘Meet & greet’ has been arranged, the keys will be handed over at this time. Please ring 01723 512228, 30 minutes prior to your arrival, so that we can arrange a person to meet you. If for any reason you are delayed please inform us as soon as possible, so that alternative arrangement can be made. We will then show you into your accommodation. NB Lost keys will be charged at £20/set.


During the period of the holiday, you (personally & on behalf of all other people visiting the Property) undertake (for the benefit of the Owner & us) as follows:
• the number occupying the Property will not exceed the number & as detailed on the Holiday Confirmation,
• to show due consideration for other parties (to include, but not be limited to, refraining from abuses of the Property &/or dangerous, offensive or rude behaviour to the Owner, his representative or any third parties).
In either case, possession of the Property can be refused or you can be asked to leave before the end of the holiday. If this happens we will treat your holiday as having been cancelled by you & you will not be entitled to a refund of your holiday cost or compensation.
• that the Property will be used solely for the purpose of a holiday by your party
• to allow the Owner or his representative access to the Property at any reasonable time.
• to keep the Property, furniture, utensils, equipment, fixtures & fittings in or on the Property in the same state of repair & condition as at the commencement of the holiday & to ensure Property is left in the same state of order & cleanliness in which it was found. We reserve the right to levy an additional charge for any extra cleaning & for any consequential loss & will be deducted from your Bond.


Accepted only at properties which are pet friendly, on the understanding that no sign of the pet is evident, in the house or garden at the time of departure, at £30/week/pet. We will inform you of any damages made by the pet & any additional charges within 14 days of your return from holiday. If you book a Property that is not pet friendly you will be asked to leave, no compensation/refund will be offered.

Electrical Appliances

In the event an appliance breaks down please inform us immediately and it will be repaired as soon as possible. We will not pay compensation in such circumstances.


You should notify us immediately in writing if you wish to cancel the Booking. The cancellation only takes effect when we have received written confirmation from you. If the Booking is cancelled after the balance of the Rental Charge becomes payable, such balance shall remain payable notwithstanding cancellation.

In the event of cancellation the following charges apply:

Length of time of cancellation Cancellation charge
• 8 weeks or more Deposit
• Between 4 & 8 weeks 50% of the total holiday cost
• 4 week or less 100% of the total holiday cost
If a Property becomes unavailable for whatever reason, we will endeavour to find alternative accommodation for you of a similar type, standard & location.
If you have paid any money in respect of a Property that subsequently becomes unavailable, we shall endeavour to obtain a refund from the Owner.


We recommend that you purchase insurance to minimise the financial risks associated with going on holiday and this matches your needs when Booking.


Any difficulties you have must be reported to us straight away, as they cannot be rectified after your holiday. If you return home before telling anyone of your difficulties & your claim doesn’t involve personal injury/death then we cannot accept any liability.


The owner & ourselves shall have no liability for any death, personal injury or in respect of damage to, or loss of, such personal Property except when it results from either the owner’s or our negligence or that of any employee of the owner or us, providing they were at the time acting in the course of their employment.

Data Protection

For the purposes of the Data Protection Act 1998, we are the sole data controller of all personal data provided to us. We will only deal with the personal details as supplied by you, that we require to make a Booking. The company has appropriate security measures in place to protect this information.

Force Majeure

Compensation payments will not apply where we cannot fulfill our obligations to our owners due to circumstances beyond our control. This would mean any event we or the owner cannot foresee with all due care, eg riots, war or threat of war, terrorist activity, civil strife, natural or nuclear disaster, industrial dispute, adverse weather conditions, fire epidemic or health risk & similar factors beyond our control.

No smoking policy applies to all properties.